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In order to find the workflow that you are attempting to monitor you will need at least one of the following values of the service instance: Service Instance ID, Request ID, Service Name or the time/date range in which the workflow started/ended. You can use the filter drop-down boxes to the left of the parameter boxes, i.e. “EQUAL”, “NOT EQUAL” and “LIKE” to search for items equal to, not equal to or similiar to your parameter. Also, you can filter by the status of a workflow, with the status drop-down box, to further filter your results. Simply enter any of these pieces of information into the search page, ensure the start and end date range includes when the workflow would have run and press the search button. Once your results list has been returned you can click on the results to see the workflow in the graphical BPMN viewer.
From here you can inspect the different calls and variables throughout the workflow, clicking on by using the "Activity Instances" and "Variable Instances" tabs. Clicking on one of the sub process calls call, within the diagram, to open them in the graphical BPMN viewer . You can (The boxes with a + at the bottom of them are call activities to sub processes. This is how you drill down through a workflow, you can also safely traverse back “up” through the flows with your browser’s back button. The cyan highlighting shows the flow of the path taken by the workflow, and this will go down through each of the sub processes as well.
Troubleshooting SO-Monitoring
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