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  • Rationale
    • From the service/network operator perspective, the BPMN Monitoring has been realized as a pain point since the Amsterdam release. "Finding right process instance(s) and data for the  service / resource request is tedious and hassle."

    • Camunda is not an OSS vendor, and they don't have any business value to cover the OSS opearator-friendly monitoring.
    • There is Camunda cockpit, but regardless community or enterprise editions, they were designed from a BPMN process management perspective. 

      • They require the user BPMN definition and design knowledge for monitoring.
      • The user needs to know which service invokes which BPMN process definitions and how those process definitions are related to each other.
      • There could be thousands process instances daily, and a top-level process instance can have multiple sub-process instances (call activity instances).
        • It is not easy to find right process instances and data
    • We need more than what Camunda Community/Enterprise editions offer to
      • Facilitate the finding of associated process instances and data 
        • Allow VID, UUI or external application users monitor process workflow process (graphically and text-based) based on their search criteria.
      • Bypassing all the tedious manual search through process definitions and instances
      • Eliminating prerequisite knowledge of process definition relationships for monitoring - learn as you drill down and up
        • Needs drill down and drill up to cover sub-process instances graphically and text-based.
      • Troubleshooting workflows
    • The following diagram depicts the high-level concept. 

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  • Widget Requirements and Design
    • *** Note 1: actual screen layout and display can be changed based on implementation decisions. ***
    • *** Note 2: the service list panel columns can be changed based on the database table columns. The important fields would be the request id / service instance id, requester id, date/time for filtering.***
    • *** Note 3: we can add a new field, Proc_Inst-ID varchar(64) to the Infra_Active_Requests database table, to associate it (as a top-level process instance id) with the service instance id
    • Service List Widget 
      • Capabilities
        • Provides monitoring capabilities for processed services based on search criteria
          • Configurable Search Criteria filtering: Service ID, Operation Type, Status, User Id, Date/Time range
          • Actual filtering criteria fields could be changed based on configuration
        • The Service List panel will display the filtered Service list.
        • This widget can be triggered from other UIs (VID, UUI, external applications).
      • Design
        • The search criteria fields will be defined in a search criteria field configuration file (e.g., so-monitoring-config.yaml). So, they can be customized and support internationalization.
        • Based on the fields and buttons configuration, the Service List widget will render the corresponding fields and buttons.
        • The search criteria fields support the field validation based on the field type; e.g., length, date format, time format.
        • The Service List panel supports pagination, which will be controlled by the Navigation buttons.
        • Queries a service list from the SO Request DB through the Monitoring REST APIs.
        • Action buttons are enabled/disabled based on data population and/or context.
        • The wild characters are supported for the Search fields.
        • Note: for security (who, when and how access info), the requester info (User Id) is needed. It could be a future requirement.
          • The flexible filtering expression could be a stretch goal (it depends the BE Request DB query capabilities)

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    • Search Operations:

      Image Removed

          • Capabilities
            • Retrieve a service list thru the Service List REST API,
        • Example of so-monitoring-config.yaml                   // note: the flexibility depends on the SO
            • getServiceList(...)
        • support

      service-list-search-criteria-fields:

      user-id:

      name: User Id

      type: String

      max-length: 30

      validation: alpha-numeric

      service-id:

      name: Service Id

      type: String

      max-length: 30

      validation: alpha-numeric

      operation-type:

      name: Operation Type

      type: String

      max-length: 30

      validation: alpha-numeric

      status:

      name: Status

      type: combo-list

      max-length: 30

      default-value:

      - status-item: finished

      name: Finished

      - status-item: processing

      name: Processing

      - status-item: error

      name: Error

      date-from:

      name: Date From

      type: date

      validation: date-format

      time-from:

      name: Time From

      type: time

      validation: time-format

      date-to:

      name: Date To

      type: date

      validation: date-format

      time-to:

      name: Time To

      type: time

      valiation: time-format

      filtering-expression:

      name: Filtering Expression

      type: string

      validation: regular-expression

      action-buttions:

      search:

      name: Search

      statistic:

      name: Statistic

      monitor:

      name: Monitor

      previous:

      name: Previous       # or <--

      next:

      name: Next             # or -->

      service-list:

      max-row: 25000

      service-instance-rendering-details:

      max-page-num: 10

            • Provides filtering, Service ID, Operation
          Search Operations:
          • Capabilities
            • Retrieve a service list thru the Service List REST API, getServiceList(...)
            • Provides filtering, Service ID, Operation Type, Status, Date/Time range (actual criteria could be configured).
            • Click the Search button, and the filtered service list will be displayed.
          • Design
            • After the user fills up the desired search crtieria fields, and click the Search button.
            • Use a REST API, getServiceList with search criteria parameters based on a new getInfraRequest(...)
            • Provide pagnation for the list, and enable/disable the navigation buttons based on the page location.
              • When the retreieved rows exceed the max-row configuration value, provide the user a warning to narrow the search scope.
            • When the Service List data is NOT populated, only the Search button is enabled; rest buttons are disabled.
            • When the Service List data is populated, enable the navigation, Statistic and Monitor buttons.
            • Stretch goals
              • sort the list ascending and descending order per column
              • change the column position

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      • Service List Get Process / Service Instance Monitoring
        • Capabilities
          • Select a row and click the Monitor button. Then, it will open the process / Service instance (maps into process instance in Camunda) monitoring widget for the selected process / Service instance on the secondary/pop-up browser page.
        • Design
          • when a user clicks on a row, highlight the selected row and enable the Monitor button.
          • Once the Monitor button is clicked, go to the process / Service Instance Rendering and Deail widget, passing key fields such as process / service instance id, which will be mapped into the process instance id to find a matched process instance id in Camunda database in the Service Instance Rendering and Detail widget.

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      <Implementation>

      Image Removed

        • Service Statistic Widget (stretch goal)Widget 
          • When, the static button statistics panel is clicked, the Service Statistic dashboard will be shown. 
          • Collect and display Request / Service Instance statistic per filtered service list, for the filtered service range.
          • Design
            • Query for service list data for a given search criteria. 
              • Use a REST API, getServiceList with search criteria parameters based on a new getServiceStatic(...) based on the  getInfraRequest(...)
            • Count the total number per status (Finished, Processing, Error)
            • Status Total / total number

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        • Process / Service Instance Rendering and Detail Widget
          • Capabilities
            • Get a process definition XML through the Service Id and Process instance association.
            • use Camunda REST API, GET /process-defintion/{id}/xml
            • Get the state of a process instance from the activity-instances
            • Use Camunda REST API, get/process-instance/{id}/activity-instances
            • Render the BPMN XML with bpmn.io (or equivalent) and places markers on top of it, and provide process / Service instance detail views.
          • Design
            • This widget will be on the secondary/pop-up browser page. 
              • The Service List page will be the primary page, so the user can open multiple Process / Service Instance Rendering and Detail pages.
            • The search criteria fields are for display only, and they cannot be changed.
            • The Detail panel is scrollable and display contents with the tag: value formt.
            • Query a process instance with the matched 'serviceInstanceId' process variable.
              • get a process instande id: query bases on the process variable, 
                • GET /history/variable-instance/{variableValue}, where {variableValue} = 'serviceIntanceId' ;
              • query BPML XML based on a process instance id
                • GET /process-definition/{id}/xml
              • query the process instance detail such as process variables
                • GET /process-instance/{id}/variables
                • Display the process variables on the Process / Service Instance Detail panel
              • query and activity instance (tree) for the process instance id
                • GET /process-instance/{id}/activity-instances
                • GET /history/activity-instance/{id}
                • The response provides child activity instance info. By using this we can find the parent and child process instnce id and definition id.
                  • If the current process instance id has its parent, enable the Drill-Up button.
                • When a user clicks on a task, display the task varables
                  • GET /task/{id}variables
                  • When the task activity type is call activity, it enables the Drill-Down button.
            • Render the process instance diagram with the retrieved XML.
              • use bpmn.io javascript library for the XML rendering and event attachments for process instance tasks.

      ...

            • The Close button is always enabled.

      Image Removed

      <Implementation>

      Image AddedImage Removed


        • The following is a possible alternative process / service instance rendering based on the Camunda Cockpit screen. If we go this path, the Camunda Cockpit customized plugin would be used. This path was NOT chosen. 
        • Calling the process instance cockpit page
          • get the processInstanceId from the getProcessInstanceId(String serviceInstanceId).
          • call the process instance cockpit page, e.g., following a function like below:
          • $scope.getProcessInstanceUrl = function(processInstance, params) {
            var path = '#/process-instance/' + processInstance.id;
            var searches = angular.extend({}, ($location.search() || {}), (params || {}));

            var keepSearchParams = [ 'viewbox' ];
            for (var i in params) {
            keepSearchParams.push(i);
            }

            return routeUtil.redirectTo(path, searches, keepSearchParams);
            };

      ...

        • Task Drill-Down/Drill-Up and Detail View
          • Capabilities
            • Support Task (Call Activity) drill-down/drill-up capabilities.
            • When a call activity task is selected, the Drill-Down button will be enabled.
            • Provide detail views for the selected Task.
            • When a task is selected including the call activity, the Detail view panel will display details for the selected task.
          • Design
            • When a selected/clicked task activity type is the Call Activity, the Drill-Down button is enabled.
              • if (activityType.equals('CallActivity') {enableDrillDown();}

            • If the current process instance has its parent process instance (from the activity tree), the Drill-Up button is enabled.
              • if (parentActivityInstanceId != null) {enableDrillUp();}

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        • Sub-Process/Service Instance Rendering and Detail View
          • Capabilities
            • Get a sub process defintion XML through the Service Id and Process Instance association.
            • Use Camunda REST API, get/process-definition/{sub-id}/xml
            • Get the state of a sub-process instance from the activity-instances.
            • Use Camunda REST API, get/process-instance/{sub-id}/activity-instances
            • Render the BPMN XML with bpmn.io and places markers on top of it, and provides process/service instance detail views.
            • This widget uses the same code of the Process/Service Instance Rendering and Detail View with the sub-process instance id. 
            • The Drill-Up button will be enabled.
          • Design
            • This widget code is the same as the Process/Service Instance Rendering and Detail. 
            • The difference is the passed process id; the child process instance id will be passed.

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      • REST APIs for providing data to UIsfor providing data to UIs   (note: actual code will be different based on the implementation decisions
        • Capabilities
          • Provides REST services, by utilzing 1) Camunda REST APIs, such as BPMN XML string, process activity data, process variable, statistic, and 2) SO Request DB APIs for a service list.
          • Consolidate data responses from multple Camunda calls (both from process and history database) and feed them to UIs.
          • Use of HistoryService APIs, example, processEngine.getHistoryService().createHistoricProcessVariableQuery().xyz
          • Set a History level to ACTIVITY as a minimum; AUDIT (default) level for process variable tracing; currently, it is set to FULL
            • ProcessEngine processEngine = ProcessEngineConfiguration.createProcessEngineConfigurationFromResourceDefault().setHistory(ProcessEngineConfiguration.HISTORY_FULL).buildProcessEngine()
          • Provides workflow tracing (between parent-child workflows, interaction with other services; service task in and out); example,
            • processEngine.getRuntimeService().createExecutionQuery().processVariableValueEquals("serviceInstanceId", serviceInstanceId).singleResult();
          • Custom Query
            • Custom Query against History ACT_HI_DETAIL database table, as needed
          • Create a REST API, getServiceList with search criteria
            • Enhance MsoRequestsDbAdapter and MsoRequestsDbAdapterImpl to implement getInfraRequest(...) with additional parameters
            • invoke getInfraRequest(...) to collect service list data based on search criteria.
            • or use the RequestDB adapter directly.
        • Design
          • Write REST APIs in the new mso-api-handlers/mso-api-handler-monitoring
          • The following APIs are out-dated. Look at the SO-Monitor-APIs for Implementation detail, SO Monitoring API
      1. getServiceList(Map searchCriteria...)                                                 // invokes new getInfraRequest(Map searchCriteria...)
        1. getServiceStatistic(Map searchCriteria, String status);            // get the statistic percentage for the status
      2. getProcessInstanceId(String serviceInstanceId);                               // get the processInstanceId through GET /history/variable-instance/{id}
      3. getprocessDiagramXML(String processInstanceId);                          // get a process instance, get a process definition id, and get diagram
      4. getprocessInstanceDetail(String processInstanceId); 
      5. getHistoryActivityInstance(String processInstanceId);                       // GET /history/activity-instance?processInstanceId={processInstanceId}
      6. getProcessInstanceParent (String processInstanceId);
      7. getProcessInstanceChildren(String processInstanceId);
      8. getProcessTaskDetail(String processInstanceId, String taskId);
      9. getProcessTaskType(String processInstanceId, String taskid);        // query if this task type is "Call Activity" for drilling down

        • The following diagram depicts the API interaction.

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      Image Added

      • Component Build Dependencies
        • The following diagram depicts the component build dependencies.
        • Components can be built in parallel with a certain level of sequential integration. 
        • Each estimate includes code development and unit testing plus some component integration and integration testing (since there are API dependencies).

      ...

      • Estimates (T-Shirt Size: M)

        • Note: 
          • It is a rough estimate - to be refined
          • Estimate includes development and unit testing time
          • As mentioned in the above section, the components can be built in parallel. 
          • 5 hours / day

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      Priority

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      Component

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      Development Estimate

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      Development Estimate

      Comments

      1REST APIs for providing data to UIs40 hours / Java developer
        • REST facade for
          • collecting and consolidating various Camunda process instance and history data to simplify GUI data collection interaction.
          • collecting SO Request DB data
      2SO Service List widget60 hours / UI developer
        • populate search filter criteria
        • Displays a service list panel
        • control action buttons
      3

      Process/Service Instance Rendering

      and Detail Panel

      60 hours / UI developer
        • Renders process/service instance workflow graphically
        • provides the process/ service instance details and selected task details
        • Provides drill-down and drill-up capabilities
      4Statistic Dashboard (stretch goal)40 hours / UI developer
        • Displays statistic for the selected service scope
      5Custom History Producer (stretch goal)40 hours / Java developer
        • Not need for Casablanca
        • Produce history with additional data population
        • This is an option, and is used only if the Camunda history data is not sufficient.