In light of improving our current WOW around Bugs reporting, the following recommendation should be considered to be part of CPS WOW around bugs:


  1. The FSA table from  FSA Fields and Options should be part of the compulsory field on Jira, without selecting any of the options in the field, the bug ticket assignee should be able to close a ticket
  2. Bugs from EIC Shall be reproducible - add comments in Jira 'no steps to reproduce' 
  3. Bugs such as CPS-1626, CPS-1463 with no FSA are examples of bugs that shouldn't be closed, even if you or the team understand other stakeholders need FSA transparency
  4. Logging time spent on bugs to have better data for efforts - No new value, push team and reporter to add more comment

    Logging Work and Time Tracking

    The following points explain how to use Jira's logging work and time tracking options and what values these options can accept.

    • Logging Work options
      • Time Spent - the amount of time logged working on the issue so far or while performing this Jira operation.
      • Date Started - the date and time when you started this unit of work.
      • Remaining Estimate - the amount of time anticipated to resolve the issue after completing this unit of work. You can adjust this value using the following options:
        • Adjust Automatically - adjusts the Remaining Estimate value by subtracting the amount of work logged in the Time Spent field from the Remaining Estimate's current value.
        • Leave Estimate Unset - does not specify any time estimates for the issue. This option is displayed only if no time estimates have been specified on the issue.
        • Use Existing Estimate of ... - does not adjust the Remaining Estimate value, leaving its current value 'as is'.
        • Set to ... - adjust the Remaining Estimate value to the amount of time you specify in this field.
        • Reduce by ... - adjusts the Remaining Estimate value by subtracting the amount of time you specify in this field.
    • If the Work Description text box is not available when logging work, then any text entered into the Comment text box will be copied across to the Work Description.
    • Time Tracking options
      • Original Estimate - the amount of time you originally believe is required to resolve the issue.
      • Remaining Estimate - the amount of time you believe is required to resolve the issue in its current state.

      Note that in the single edit, if you leave one of the estimate fields empty, it automatically assumes the value specified in the other field. For example, if you specify the Original Estimate to be 4h, and leave the Remaining Estimate field empty, then it will be automatically populated with the value of 4h. The values can be changed whenever needed. In bulk edit, this behavior is only there if you select to change both fields. This rule does not apply to the Legacy Mode, where you can only update the Original Estimate until you start logging work.

    • Field Values
      • You can specify a time unit after a time value 'X', such as Xw, Xd, Xh or Xm, to represent weeks (w), days (d), hours (h) and minutes (m), respectively.
      • If you do not specify a time unit, minute will be assumed.
      • Your current conversion rates are 1w = 5d and 1d = 8h.
  5. Proposing FSA review once every month.


This page is open for review and suggestions to ALL CPS members

  • No labels